Morro Records

BEST SELLERS

	BRUCE SPRINGSTEEN
	MICHAEL JACKSON
	NIRVANA
	ELVIS PRESLEY
	THE BEATLES
	PINK FLOYD
	LED ZEPPELIN
	ROLLING STONES
	SUPERTRAMP
	RED HOT CHILI PEPPERS
	PEARL JAM
	AC/DC
	BOB DYLAN

Awards	Memorabilia	Posters	LP Vinyl	CD
Tour Programs	Tour T-Shirts	Tour Jackets	Backstage Passes	Press Kits

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Our payment and pricing policy
            MORRO RECORDS will never debit your credit card for items not in stock. Your credit card is only charged when goods are despatched. Cheques will be cashed 7 days prior to despatch (to allow for clearance) but not before all or part of your order is in stock ready to send!! <br>
            Our shop cart automatically shows prices in both €URO and US Dollars with additional currencies also available. Prices on imports will be subject to fluctuation due to changing international exchange rates. 
            All items listed are subject to availability and release. All prices include Spanish VAT where applicable.
            
            Payment options
            We accept the following credit and debit cards: Visa, Mastercard, American Express, Paypal.
            When paying by any of these cards please quote the card number, expiry date and (if applicable) the issue number. Unfortunately we cannot accept Cirrus, Maestro or Electron cards.
            We also accept payment by...
            Cash (Euros,or UK Sterling) UK cheques or Spanish cheques, crossed Postal Orders and IMO (International Money Order). 
            
            We do not accept Western Union payments.
            
            Please make cheques payable to MORRO RECORDS S.L.U., and send (registered) to:
            MORRO RECORDS S.L.U.
            Angel Guimera, 47 Bajos
            07004 Palma de Mallorca
            Baleares
            SPAIN
            You can also pay in US dollars by sending payment to:
             
            MORRO RECORDS S.L.U.
            Angel Guimera, 47 Bajos
            07004 Palma de Mallorca
            Baleares
            SPAIN

Out of stock items
            Although some of our stock are unique items that we cannot order directly, our worldwide team of buyers may be able to locate a copy for you. You can request a copy of an item and if it is out of stock you will be e-mailed if the item becomes available and given the option of purchasing it. There is no obligation to buy the item and nothing to pay if you no longer require it.
            
            Our delivery aims           
            All credit card orders will be despatched within 48 hours if the complete order is in stock. Orders paid by cheque will normally be subject to up to a 7 day delay to allow for bank clearance. Items that we need to order from our suppliers take time to be despatched. We will endeavour to keep the delay to a minimum wherever possible, with the majority of orders being filled within 21 days, but on a few occasions it may be longer. You can keep up to date and track your orders by using the "View Order Status" facility. You will be contacted in any event of extreme delay or if an item becomes unavailable.
            
            Damaged parcels and incorrectly shipped goods
            If you receive a damaged delivery or incorrect goods, don't worry...
            Please contact us within 48 hours of receipt of the goods. We will discuss the nature of the problem with you and decide the best way to solve it. If goods are damaged we will either ask you to retain them so that your local postal service can inspect them or ask you to return the goods to us. If we ask you to return goods, please do so within 10 days. 
            It is imperative the goods are returned with the original packaging and returned by the same method they were despatched to you (i.e. recorded delivery/registered post etc.). Please retain your proof of posting. We will of course refund your return postage costs up to the value of the despatched postage costs unless instructed otherwise. Overseas customers should not return any damaged goods to us in the first instance, but await our instructions.

Please don't return the whole order if only one item is incorrect/damaged.
            All returns should be sent back marked for the attention sales department. You should also include details of returns agreement (i.e. a copy of our email or a note of the person who authorised the return). Any damaged items will be replaced as soon as possible. You can request a full refund or a credit note will be offered. 
            Any unauthorised returns may incur an administration charge.

<b>lost parcels</b>

Spanish Customers: If your goods don't arrive within 7 days of despatch check " View Order status " to confirm the goods have been despatched and that we have your address correct. If we can confirm the goods have been despatched then please contact your local sorting office, this is the most common location for missing parcels. If the goods cannot be located at your local sorting office don't worry, we will complete the relevant claim forms and submit them to our local Post Office Customer Care Department for a full refund. 
            Overseas customers: If your goods don't arrive within 28 days please contact us. Unfortunately the Spanish Postal Service will not investigate missing parcels. After confirming that the goods were mailed to the correct address, we will fill out the relevant claim form and ensure that this is followed up by our postal service. Depending on the nature of the enquiry we may have to wait for the post office to complete their investigation or we will send you replacements immediately. Alternatively you can choose to be refunded or credited. 
            Please note: in order for us to be able to process any returned goods you will need to quote the reference given or enclose a cop

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MORRO RECORDS S.L.
VAT Nº: ESB57143489
P.O. Box 11.114 - 07010
Palma de Mallorca (Baleares) sales@morrorecords.com